Customer Surveys

Studies show that surveys done by an independent party give more accurate data.
Phone surveys are generally more successful then a mailer.
Call center staff will call a customer list and ask a series of questions that you provide.
Third party surveys are impartial which allows for better measurement of your company.
Gives customer feeling that you are providing a more “personal” approach.
Gives customers impression that their feedback is important.
Data can be captured and delivered in a variety of methods that will meet your needs.
Quicker access to information to address issues or follow-up on additional needs/ requests.
Allows you to evaluate your company and areas of achievement or improvement.